Shipping & Policies
Terms & Conditions and Right of Withdrawal
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
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Legal imprint
Terms & Conditions and Right of Withdrawal
extfiles.etsy.com/cancellation-forms/EUCancellationFormEN.pdf
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):
https://ec.europa.eu/consumers/odr